Frequently asked question
Have questions? We’re here to help.
Q. What is Teasy?
Travel easy with Teasy. Teasy is your ideal companion through Belgrade. The idea is to help tourists get all the benefits of our beautiful city: mobile cards, internet, transport from and to the airport, public transport, taxi transport, phone support and so on. With us you will get mobility, connectivity, phone and personal assistance, flexibility of movement through the city. You can find everything you need for a fantastic time in Belgrade at Teasy.
Q. Package delivery?
Delivery is at the airport or at an address in the city of Belgrade. You have the flexibility to select the date, location, and time that works best for you to pick up the package.
Q. Do you also offer customized packages?
Absolutely. Don't forget, we also offer the option of creating a custom package just for you, tailored to your specific requests! Email us your requests/questions at hello@teasy.online to start the conversation.
Q. How long do packages last?
The time duration of the package is limited to 7 days from the day the package is picked up.
Q. I have an unanswered question, can you help me?
Absolutely! We are happy to help! Email us at hello@teasy.online and we'll be happy to help in any way we can.
Q. How does it work?
Step one, order the package you want. Step two, the package will be waiting for you in Belgrade, wherever you decide. Step three, enjoy the Teasy package.
Q. Which packages are available?
For now, we offer three types of packages: Starter, Basic and Premium. We also offer the option of creating a custom package just for you, tailored to your specific requests!
Q. Can I order several packages?
Absolutely. You can order as many packages as you want.
Q. Can I cancel a package I have already purchased?
You can cancel your order without any consequences! It is necessary that you cancel your order before the order is delivered to the address or to the airport.
Q. Can I change the delivery date of the package?
Absolutely. In case of change of travel date or any other changes, please inform us by email hello@teasy.online. We will be happy to arrange another delivery.